We accept returns on all full-price items (not sale items) within 14 days from when your order is dispatched. Please make a request through our Returns Center which can be found at the bottom of our website.
Once you have received our confirmation to return your order, you may send it back. Your order will need to arrive with us within 21 days of receipt. All purchased products being returned must be sent back (including those being exchanged) in full, in their original condition, unused, undamaged, unsoiled, unaltered and complete with all original Les Petits Joueurs packaging. All boxes, dust bags and all other things included in your purchase should be included within your return which are deemed part of the product. We are not obliged to accept returns that do not meet the above conditions and we may refuse a refund in such case and send such products back to the customer or require the customer to arrange for their collection from us. All returns are at the customer's expense & the refund will be issued by retaining the costs of the initial shipment and duties where necessary.
Please note that according to our policies, we do not manage the return shipment but feel free to contact our Customer Care for any detailed assistance: firstname.lastname@example.org